AHMED SALAHELDEEN ISMAIEL MAGZOUB

AHMED SALAHELDEEN ISMAIEL MAGZOUB

Branch Manager

Sharjah, UAEAhmed-Salah

Profile summary

Strategic Sales & Business Development Leader with 10+ years of experience in heavy machinery and automotive sectors across GCC markets. Proven track record in driving revenue growth, expanding market share, and enhancing customer satisfaction for global brands including Scania, Caterpillar, JCB, Atlas Copco, and Mahindra. Adept at leading cross-functional teams, building strategic partnerships, and delivering sustainable business growth through innovative sales and aftersales strategies.

Key skills

Skills
Sales & Business DevelopmentHeavy Equipment & Automotive ExpertiseAftersales & Service SalesStrategic Partnerships & Vendor ManagementTeam Leadership & CoachingMarket Analysis & ForecastingCustomer Relationship ManagementDigital Marketing & Social Media ManagementFinancial Management & BudgetingData Analysis & Reporting (using BI tools)Project ManagementNegotiation & Conflict Resolution

Professional experience

Branch ManagerApr 2025 - Jul 2025
GCC Olayan | Saudi Arabia

Managed sales & aftersales operations for Scania Trucks, Kobelco Construction Machinery, CIFA Concrete Equipment, Mahindra Commercial Vehicles, and Atlas Copco. Expanded customer database across the Southern Region, strengthening long-term business potential. Achieved 5% profit growth through targeted marketing campaigns and enhanced customer engagement. Oversaw branch operations to ensure profitability, risk management, and customer satisfaction. Built and led a high-performance team across sales, service, and parts.

  • Achieved 5% profit growth through targeted marketing campaigns and enhanced customer engagement.
Supervisor – Parts & AftersalesDec 2022 - Mar 2025
Milaha | Qatar

Directed sales initiatives, boosting parts & service revenue across Hino, Terberg, Lonking, and other brands. Increased spare parts sales profitability by 24% through optimized pricing, improved vendor relationships, and process enhancements. Spearheaded procurement optimization, reducing landing costs by 14% and lead times by 33%. Led a team of 10+, improving efficiency, mentoring staff, and driving consistent revenue performance. Secured new vendor partnerships and tenders, strengthening competitiveness.

  • Increased spare parts sales profitability by 24% through optimized pricing, improved vendor relationships, and process enhancements.
  • Spearheaded procurement optimization, reducing landing costs by 14% and lead times by 33%.
Senior Parts & Service Sales EngineerNov 2018 - Nov 2022
Zahid Tractor | Saudi Arabia

Drove 33% sales volume growth and expanded customer base by 43% in one year. Maintained 96% customer satisfaction through strong client relationships and timely solutions. Achieved 100% renewal of annual preventive maintenance contracts, ensuring recurring service revenue.

  • Drove 33% sales volume growth and expanded customer base by 43% in one year.
  • Maintained 96% customer satisfaction through strong client relationships and timely solutions.
  • Achieved 100% renewal of annual preventive maintenance contracts, ensuring recurring service revenue.
Parts Counter SpecialistMay 2016 - Oct 2018
Zahid Tractor | Saudi Arabia

Consistently exceeded monthly sales targets through data-driven reporting and upselling. Improved order fulfillment efficiency by 25% in collaboration with retail buyers.

  • Consistently exceeded monthly sales targets through data-driven reporting and upselling.
  • Improved order fulfillment efficiency by 25% in collaboration with retail buyers.
Sales RepresentativeMay 2015 - Apr 2016
SULTRAC – DAL Group | Sudan

Increased territory sales revenue by 18% through new coverage strategy. Expanded customer base by 47% with targeted outreach and relationship management.

  • Increased territory sales revenue by 18% through new coverage strategy.
  • Expanded customer base by 47% with targeted outreach and relationship management.
Service AdvisorDec 2014 - Mar 2015
Skoda Auto Dealer | Sudan

Achieved 95% customer satisfaction with transparent service estimates and communication.

  • Achieved 95% customer satisfaction with transparent service estimates and communication.

Education

Master's, MBADec 2023 - Dec 2023
University of the People
Bachelor's Degree, Agricultural EngineeringDec 2013 - Dec 2013
University of Khartoum

Certifications

Chartered Marketing ProfessionalASMC
Strategic Supply Chain & Logistics ManagementIAPPD
Negotiation SkillsZahid Training Institute
Key Account Management | Sales Operations | Consultative SellingLinkedIn